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FAQ

Here you will find answers to some of the questions most frequently asked by bWHITEusers. Check the FAQ below first before submitting your queries to us.



Q1 Who in particular needs Tooth Whitening?
Women who are generally interested in beauty and fashion, people who are preparing for important occasions such as their weddings or job interviews, people who have dietary habits or lifestyles that can easily stain their teeth (such as their addiction to chocolate, tea and coffee, etc.), people who are born with darker-colored teeth, and anyone who would like to improve their appearance can benefit greatly from Tooth Whitening.
Q2 What ingredient(s) is/are used to make the whitening agent?
bWHITE Syringe Type - 10% of bWHITE consists of carbamide peroxide, which is the main active ingredient that helps to whiten the tooth. bWHITE Pre-filled Type - 11% of bWHITE consists of hydroxide peroxide, which is the main active ingredient that helps to whiten the tooth.
Q3How can I properly use bWHITE?
Fill the teeth trays with the bWHITE whitening gel and hold them in your mouth (between your teeth) for an hour at a time, once a day. About ten days or so later, you will notice a visible improvement in your teeth.
Q4 What kind of benefits can Tooth Whitening give me?
Being able to smile broadly with beaming white teeth, you will experience an enhanced sense of self-confidence. bWHITE brings about a visible and noticeable improvement in the whiteness of your teeth.
Q6 Why is the color of teeth changed?
Much of our teeth are made of colorless, transparent minerals, but our teeth also contain organic materials including proteins and water. The pigments inherent to various types of food we eat penetrate into our teeth, staining them from within. Other major factors behind stained teeth include: nicotine from tobacco and discoloration by food people habitually consume, such as chocolate, tea and coffee. Our teeth can be stained or discolored by a variety of other factors as well, including damages to our nerves, cavities, dental treatment, aging, antibiotics, and fluorine.
Q6 Can children use bWHITE?
Applying the whitening agent to the milk teeth can cause them appear different in color compared to the surrounding permanent teeth. Tooth Whitening is therefore generally recommended for people who have had all their milk teeth replaced by later teeth.
Q7 Can I use bWHITE during pregnancy or breast-feeding?
While in theory there is no predicted harm, we still recommend that you abstain from bWHITE if you are pregnant or breast-feeding.
Q8 I have unevenly structured denture. Will the trays fit my teeth?
The trays will not cause much discomfort even if you have uneven denture. However, because the trays are modelled after a typical or average adult’s mouth structure, they may not fit some people for a variety of other reasons.
Q9 What should I do to reduce the soreness in my teeth that may occur during whitening?
Only about half of the people who receive proper whitening care complain of soreness, as the hydrogen peroxide contained in the whitening agent is decomposed into different molecules inside the teeth and stimulate the dental pulp (capillary vessels connected to the nerves) as they move about in their increased kineticity. This is all a temporary symptom, so you do not need to worry much about it. If the symptom persists, use bWHITE every other day or so. If it still persists, please contact us.
Q10 How should I keep bWHITE?
Keep your bWHITE package in your fridge (at 2~8˚C, 36~46˚F).
Q11 Can I swallow the whitening agent?
While the whitening agent will not much disturb your system or body if swallowed unwittingly, it does not mean you have to necessarily swallow it.
Q12 What is the difference between whitening by a dentist and whitening at home?
The professional term for Tooth Whitening at a dentist’s office is ‘office bleaching.’ Self-whitening at home, on the other hand, may also be referred to as ‘home bleaching.’ While office bleaching can whiten your teeth in a significantly shorter span of time, after two or three sessions since it uses a high-concentrate whitening agent, such whitening may not last as long as home bleaching. If you opt for office bleaching, you also have the additional inconvenience of having to visit the dentist’s office regularly. The whitening agent used for home bleaching tends to be lower in concentrate and therefore causes less soreness. You can also use it in the comfort of your home, for a whitening result that will last longer than the result of office bleaching.
Q13 Will using the whitening toothpaste improve the result?
While it certainly depends on what type of whitening toothpaste you use, it will not significantly alter the result.
Q14 How does Tooth Whitening work?
Tooth Whitening is a process in which we artificially brighten the color of our teeth that have been discolored or stained by such factors as food, smoking, damages to the teeth, and fluorine. As the main ingredients of the whitening agenthydrogen peroxide or carbamide peroxidebreak down, they release oxygen, which then penetrates into the teeth to remove the stains.
Q15Does bWHITE get the certification of CE or FDA?
Yes, bWHITE has been officially approved as a ‘general medical device product’ by official verification institute.
Q16 Can bWHITE help to whiten smokers’ teeth as well?
Of course it can! However, continued smoking is one of the major reasons for discoloration of the teeth, so continuing smoking after whitening may compromise the result negatively.
Q17 I see some white spots on my teeth after orthodontics. Can I still use bWHITE?
The white spots that may follow after the orthodontics procedures indicate the early phase of cavities in progress. bWHITE will not remove cavities, so you must consult your dentist first.
Q18 How long should I use bWHITE before seeing visible results?
You can see with your own eyes how whiter your teeth become about one day or two days after starting to use bWHITE. To check the result better, try whitening your upper teeth first and see how brighter and whiter they look compared to your lower teeth after about a week’s time. Teeth are brightened gradually and incrementally, so have some patience.
Q19 Can bWHITE be used in all types of teeth?
Artificial teeth or teeth treated with resins or laminated may appear different after whitening, so you might need them re-treated afterward. If discoloration of the teeth has happened from within, superficial whitening won’t be much of a help, so consult your dentist. If you were born with brownish or greyish teeth, bWHITE may not have as dramatic an effect. Also, if you have sensitive teeth, bWHITE may make them even more sensitive during the treatment.
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